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	<title>metadata &#8211; Gareth Klose</title>
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		<title>Hashtags as plausible deniability from compliance</title>
		<link>https://garethklose.com/2011/07/hashtags-as-plausible-deniability-from-compliance</link>
		
		<dc:creator><![CDATA[gareth]]></dc:creator>
		<pubDate>Tue, 26 Jul 2011 11:43:34 +0000</pubDate>
				<category><![CDATA[Rights and Legal]]></category>
		<category><![CDATA[Technology]]></category>
		<category><![CDATA[Television]]></category>
		<category><![CDATA[compliance]]></category>
		<category><![CDATA[internet]]></category>
		<category><![CDATA[metadata]]></category>
		<category><![CDATA[twitter]]></category>
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					<description><![CDATA[Rather than hosting discussions themselves, when Broadcasters provide a Hashtag, are they enabling people to have the conversation, but without the compliance implications of fully associating things with your brand-name.]]></description>
										<content:encoded><![CDATA[<p>Various broadcasters have done &#8220;chat around content&#8221; applications: the Apprentice and The X-Factor being two examples. These are expensive to run, because the second the content is on bbc.co.uk or itv.com then you face the wrath of compliance.</p>
<p>This is not a compliance rant, broadcasters need compliance, and at its best it helps programme makers get the most out of their rushes. It is an overhead though, and given we&#8217;ve yet to really see how we can &#8220;monetize&#8221; those people talking about shows, is it worth paying that penalty for highly vocal, but very small minority?</p>
<p>Enter the hashtag: Now shows have been transmitting with cues of suggested hashtags for many years. Now really only used on Twitter, but you could argue that a tag is really a platform neutral way to flag your content.</p>
<p>You&#8217;re not hosting the discussion, which means you&#8217;re not paying for moderation, and you&#8217;re not liable for the compliance. The broadcaster is saying &#8220;you guys can go and huddle over there, but it&#8217;s not really anything to do with us, understood?&#8221;</p>
<p>This has implications for second-screening because I think it means that broadcasters are going to be loathed to actually build wide-scale chat-around-content style applications: their name being associated with it just causes too much expectation. Can you imagine installing the &#8220;BBC Socialiser&#8221; app and getting the &#8220;THIS APPLICATION MAY CONTAIN BAD THINGS&#8221; pop-up from the iTunes store? It&#8217;s not what people would expect from the BBC.</p>
<p>Most people are still lazy, lean-back linear content consumers &#8211; the TV is a familiar friend at the end of the work-day who doesn&#8217;t expect much response, but over time people will want nicer ways to contextualise their tweets about content.</p>
<h2>And so to the meaningless predictions&#8230;</h2>
<ol>
<li>Much as they will be loathed to let go, Broadcasters will realise that they can&#8217;t justify self-providing these services, and they will give more data away about schedules and items on-air in a form that can be better used to tag content by 3rd-party services</li>
<li>Services like Facebook, Twitter and Google+ will provide ways to embed this metadata in posts, so the a unique identifier of a show could be associated with a post, in a similar way to geo-tagging appeared.</li>
</ol>
<p>The combination of those two things mean that you could create an app that was specialised twitter client. I don&#8217;t want a new social network for telly, but a client that embeds the magical codes to make everything more findable feels like a workable compromise.</p>
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